{"id":12725,"date":"2017-12-07T11:30:30","date_gmt":"2017-12-07T18:30:30","guid":{"rendered":"https:\/\/booksofdiscovery.com\/?page_id=12725"},"modified":"2025-11-24T12:03:05","modified_gmt":"2025-11-24T19:03:05","slug":"get-support","status":"publish","type":"page","link":"https:\/\/booksofdiscovery.com\/home\/get-support\/","title":{"rendered":"Get support"},"content":{"rendered":"<h3><strong>Have a Question? <\/strong><\/h3>\n<p>Visit our <a href=\"https:\/\/booksofdiscovery.com\/faq\/\" target=\"_blank\" rel=\"noopener\"><strong>Frequently Asked Questions<\/strong><\/a> page. You&#8217;ll find answers on instructor and student resources, eTextbook code redemption, and more!<\/p>\n<h4>Holiday Hours<\/h4>\n<p>We will be closed the following days:<\/p>\n<ul>\n<li>Thursday, November 27th and Friday, November 28th<\/li>\n<li>Wednesday, December 24th through Friday, December 26th<\/li>\n<li>Thursday, January 1st<\/li>\n<\/ul>\n<p>We will have the following limited hours:<\/p>\n<ul>\n<li>Monday, December 29th and Tuesday, December 30th (open from 9:00 am &#8211; 2:00 pm MT)<\/li>\n<li>Wednesday, December 31st and Friday, January 2nd (open from 9:00 am &#8211; 12:00 pm MT)<\/li>\n<\/ul>\n<h4><strong>Customer Service<\/strong><\/h4>\n<p>Our current office hours are Monday through Friday, from 9:00 a.m. to 4:00 p.m. (Mountain Daylight Time.)<\/p>\n<p><a href=\"http:\/\/www.booksofdiscovery.com\/returns\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>Books of Discovery Return &amp; Credit Policy<\/u><\/strong><\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/booksofdiscovery.com\/faq\/#:~:text=FAQs%0AStudent%20FAQs-,Returns,-Books%20of%20Discovery\">Return Authorizations<\/a><\/strong><\/span><\/p>\n<p><strong>Wholesale orders, consumer orders, and other inquiries:<\/strong><br \/>\nPhone: 800.775.9227 \/ 303.200.4794<br \/>\nFax: <a href=\"tel:720.479.9322\">720.479.9322<\/a><br \/>\n<a href=\"mailto:info@booksofdiscovery.com\">info@booksofdiscovery.com<\/a><\/p>\n<p><strong>International orders and distributor inquiries:<\/strong><br \/>\nLouisa McGarty &#8211; Customer Support Manager<br \/>\n800.775.9227, ext 0<br \/>\n<a href=\"mailto:louisa@booksofdiscovery.com\">louisa@booksofdiscovery.com<\/a><\/p>\n<p><strong> Accounts receivables and distributor inquiries:<\/strong><br \/>\nLinda Lee &#8211; Director of Customer Support<br \/>\n800.775.9227, ext 7<br \/>\n<a href=\"mailto:lindalee@booksofdiscovery.com\">lindalee@booksofdiscovery.com<\/a><\/p>\n<p><strong>Fulfillment and warehouse inquiries: <\/strong><br \/>\nDanielle Schroeder Kraft &#8211; Customer Support Specialist &amp; Fulfillment Director<br \/>\n800.775.9227, ext 8<br \/>\n<a href=\"mailto:danielle@booksofdiscovery.com\">danielle@booksofdiscovery.com<\/a><\/p>\n<h4><strong>International<\/strong><\/h4>\n<p><a href=\"https:\/\/booksofdiscovery.com\/international-distributors\/\" target=\"_blank\" rel=\"noopener noreferrer\">International distributors<\/a><\/p>\n<h4 id=\"education-accounts\"><strong><br \/>\nEducation Accounts<\/strong><\/h4>\n<p><strong>Adoptions for academic institutions:<\/strong><\/p>\n<p>Michael Diehl &#8211; Education Accounts Manager<br \/>\n<strong>Massage Therapy, Alternative Medicine, Yoga, Pilates, Dance, Chiropractic, Osteopathic Medicine<\/strong><br \/>\n800.775.9227, ext. 23<br \/>\n<a href=\"mailto:michael@booksofdiscovery.com\" target=\"_blank\" rel=\"noopener noreferrer\">michael@booksofdiscovery.com<\/a><br \/>\n<a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/BooksOfDiscovery@booksofdiscovery.com\/bookings\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\">Schedule a call with me!<\/a><\/p>\n<p>Renee Malis &#8211; Education Accounts Manager<br \/>\n<strong>Massage Therapy, Physical Therapy, Physical Therapy Assistant, Medicine<\/strong><br \/>\n800.775.9227, ext. 9<br \/>\n<a href=\"mailto:renee@booksofdiscovery.com\">renee@booksofdiscovery.com<\/a><br \/>\n<a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/ReneeMalisCalendar@booksofdiscovery.com\/bookings\/\" data-auth=\"NotApplicable\" data-linkindex=\"0\">Schedule a call with me!<\/a><\/p>\n<p>Tracy McDermott &#8211; Education Accounts Manager<br \/>\n<strong>Massage Therapy, Athletic Training, Exercise Science, Kinesiology<\/strong><br \/>\n800.775.9227, ext. 21<br \/>\n<a href=\"mailto:tracy@booksofdiscovery.com\">tracy@booksofdiscovery.com<\/a><br \/>\n<a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TracyMcDermottBooksofDiscovery@booksofdiscovery.com\/bookings\/\" data-auth=\"NotApplicable\" data-linkindex=\"0\">Schedule a call with me!<\/a><\/p>\n<p>Eva Sissener &#8211; Director of Education Accounts<br \/>\n<strong>Massage Therapy, Occupational Therapy, Occupational Therapy Assistant<\/strong><br \/>\n800.775.9227, ext. 1<br \/>\n<a href=\"mailto:eva@booksofdiscovery.com\">eva@booksofdiscovery.com<\/a><br \/>\n<a id=\"OWA3401f8f9-a561-b401-0458-a84a5473b8ae\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/EvaSissenersCalendar@booksofdiscovery.com\/bookings\/\" data-auth=\"NotApplicable\" data-linkindex=\"1\">Schedule a call with me!<\/a><\/p>\n<h4><strong>Accessibility Statement<\/strong><\/h4>\n<p>Books of Discovery\u00a0is committed to ensuring our digital resources are accessible for everyone. We are continually assessing the user experience and seek to make our resources as user-friendly as possible. This is an ongoing effort we take to heart, and we appreciate hearing from anyone with requests or suggestions for improvements.<\/p>\n<p>Our eTextbooks are available on one approved platform. You can find information about their accessibility policy linked below.<\/p>\n<p><a href=\"https:\/\/support.vitalsource.com\/hc\/en-us\/categories\/200184597-Accessibility\">VitalSource<\/a><\/p>\n<p>Alternate formats for our resources, including PDF downloads, are available upon request. Please email Dana Ecklund at <a href=\"mailto:Dana@BooksofDiscovery.com\">Dana@BooksofDiscovery.com<\/a> for support.<\/p>\n<p><strong>Feedback and Support<\/strong><\/p>\n<p>We welcome and encourage your feedback on the accessibility of our resources. Please reach out to us.<br \/>\nPhone: (800) 775-9227<br \/>\nEmail: <a href=\"mailto:Info@BooksofDiscovery.com\">Info@BooksofDiscovery.com<\/a><br \/>\nMail: 2430 Broadway, Suite 200, Boulder, CO 80304<\/p>\n<p><strong>Privacy Policy<\/strong><\/p>\n<p>You may view our Privacy Policy statement <a href=\"https:\/\/booksofdiscovery.com\/privacy-policy\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have a Question? Visit our Frequently Asked Questions page. You&#8217;ll find answers on instructor and student resources, eTextbook code redemption, and more! Holiday Hours We will be closed the following days: Thursday, November 27th and Friday, November 28th Wednesday, December 24th through Friday, December 26th Thursday, January 1st We will have the following limited hours: Monday, December 29th and Tuesday, December 30th (open from 9:00 am &#8211; 2:00 pm MT) Wednesday, December 31st [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":35,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12725","page","type-page","status-publish","hentry"],"fields":{"banner_image":"","modules":"{\"currentVariation\":\"centered_text_with_background\",\"fieldName\":\"modules\",\"subposts\":[],\"removedSubpostIds\":[],\"searchResultPosts\":[],\"searchButtonText\":\"Show all\",\"isGloballyMinimized\":false,\"messages\":\"\"}","banner_content":"","banner_break_early":"0","disable_breadcrumbs":"0"},"human_date":"December 7, 2017","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Support &amp; Contact Books of Discovery | Customer Service<\/title>\n<meta name=\"description\" content=\"Get the support you need from Books of Discovery. Visit our comprehensive support center for assistance. Explore our support page now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/booksofdiscovery.com\/home\/get-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Support &amp; Contact Books of Discovery | Customer Service\" \/>\n<meta property=\"og:description\" content=\"Get the support you need from Books of Discovery. Visit our comprehensive support center for assistance. Explore our support page now!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/booksofdiscovery.com\/home\/get-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Books of Discovery\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Trail-Guide-to-the-Body-122460014447831\/?ref=ts\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-24T19:03:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TrailGuide2Body\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/\"},\"author\":{\"name\":\"Arlene Moskowitz\",\"@id\":\"https:\/\/booksofdiscovery.com\/#\/schema\/person\/d971e660ea6b5016c6c0cde34684623f\"},\"headline\":\"Get support\",\"datePublished\":\"2017-12-07T18:30:30+00:00\",\"dateModified\":\"2025-11-24T19:03:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/\"},\"wordCount\":410,\"publisher\":{\"@id\":\"https:\/\/booksofdiscovery.com\/#organization\"},\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/\",\"url\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/\",\"name\":\"Get Support & Contact Books of Discovery | Customer Service\",\"isPartOf\":{\"@id\":\"https:\/\/booksofdiscovery.com\/#website\"},\"datePublished\":\"2017-12-07T18:30:30+00:00\",\"dateModified\":\"2025-11-24T19:03:05+00:00\",\"description\":\"Get the support you need from Books of Discovery. Visit our comprehensive support center for assistance. Explore our support page now!\",\"breadcrumb\":{\"@id\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/booksofdiscovery.com\/home\/get-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/booksofdiscovery.com\/home\/get-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/booksofdiscovery.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Home\",\"item\":\"https:\/\/booksofdiscovery.com\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Get support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/booksofdiscovery.com\/#website\",\"url\":\"https:\/\/booksofdiscovery.com\/\",\"name\":\"Books of Discovery\",\"description\":\"Manual Therapy Textbooks &amp; Resources\",\"publisher\":{\"@id\":\"https:\/\/booksofdiscovery.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/booksofdiscovery.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/booksofdiscovery.com\/#organization\",\"name\":\"Books of Discovery\",\"url\":\"https:\/\/booksofdiscovery.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/booksofdiscovery.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/booksofdiscovery.com\/wp-content\/uploads\/2017\/09\/bod-logo.png\",\"contentUrl\":\"https:\/\/booksofdiscovery.com\/wp-content\/uploads\/2017\/09\/bod-logo.png\",\"width\":142,\"height\":69,\"caption\":\"Books of Discovery\"},\"image\":{\"@id\":\"https:\/\/booksofdiscovery.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/Trail-Guide-to-the-Body-122460014447831\/?ref=ts\",\"https:\/\/x.com\/TrailGuide2Body\",\"https:\/\/www.instagram.com\/trailguideseries\/\",\"https:\/\/www.youtube.com\/user\/TrailGuidetotheBody\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/booksofdiscovery.com\/#\/schema\/person\/d971e660ea6b5016c6c0cde34684623f\",\"name\":\"Arlene Moskowitz\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/booksofdiscovery.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/260e481b2836592f39faaa91a0adbb6ff1528b09df264ab663b7b46f22d4ce3b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/260e481b2836592f39faaa91a0adbb6ff1528b09df264ab663b7b46f22d4ce3b?s=96&d=mm&r=g\",\"caption\":\"Arlene Moskowitz\"},\"url\":\"https:\/\/booksofdiscovery.com\/author\/arlene\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Get Support & Contact Books of Discovery | Customer Service","description":"Get the support you need from Books of Discovery. Visit our comprehensive support center for assistance. Explore our support page now!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/booksofdiscovery.com\/home\/get-support\/","og_locale":"en_US","og_type":"article","og_title":"Get Support & Contact Books of Discovery | Customer Service","og_description":"Get the support you need from Books of Discovery. Visit our comprehensive support center for assistance. Explore our support page now!","og_url":"https:\/\/booksofdiscovery.com\/home\/get-support\/","og_site_name":"Books of Discovery","article_publisher":"https:\/\/www.facebook.com\/Trail-Guide-to-the-Body-122460014447831\/?ref=ts","article_modified_time":"2025-11-24T19:03:05+00:00","twitter_card":"summary_large_image","twitter_site":"@TrailGuide2Body","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/booksofdiscovery.com\/home\/get-support\/#article","isPartOf":{"@id":"https:\/\/booksofdiscovery.com\/home\/get-support\/"},"author":{"name":"Arlene Moskowitz","@id":"https:\/\/booksofdiscovery.com\/#\/schema\/person\/d971e660ea6b5016c6c0cde34684623f"},"headline":"Get support","datePublished":"2017-12-07T18:30:30+00:00","dateModified":"2025-11-24T19:03:05+00:00","mainEntityOfPage":{"@id":"https:\/\/booksofdiscovery.com\/home\/get-support\/"},"wordCount":410,"publisher":{"@id":"https:\/\/booksofdiscovery.com\/#organization"},"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/booksofdiscovery.com\/home\/get-support\/","url":"https:\/\/booksofdiscovery.com\/home\/get-support\/","name":"Get Support & Contact Books of Discovery | Customer Service","isPartOf":{"@id":"https:\/\/booksofdiscovery.com\/#website"},"datePublished":"2017-12-07T18:30:30+00:00","dateModified":"2025-11-24T19:03:05+00:00","description":"Get the support you need from Books of Discovery. Visit our comprehensive support center for assistance. Explore our support page now!","breadcrumb":{"@id":"https:\/\/booksofdiscovery.com\/home\/get-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/booksofdiscovery.com\/home\/get-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/booksofdiscovery.com\/home\/get-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/booksofdiscovery.com\/"},{"@type":"ListItem","position":2,"name":"Home","item":"https:\/\/booksofdiscovery.com\/"},{"@type":"ListItem","position":3,"name":"Get support"}]},{"@type":"WebSite","@id":"https:\/\/booksofdiscovery.com\/#website","url":"https:\/\/booksofdiscovery.com\/","name":"Books of Discovery","description":"Manual Therapy Textbooks &amp; Resources","publisher":{"@id":"https:\/\/booksofdiscovery.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/booksofdiscovery.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/booksofdiscovery.com\/#organization","name":"Books of Discovery","url":"https:\/\/booksofdiscovery.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/booksofdiscovery.com\/#\/schema\/logo\/image\/","url":"https:\/\/booksofdiscovery.com\/wp-content\/uploads\/2017\/09\/bod-logo.png","contentUrl":"https:\/\/booksofdiscovery.com\/wp-content\/uploads\/2017\/09\/bod-logo.png","width":142,"height":69,"caption":"Books of Discovery"},"image":{"@id":"https:\/\/booksofdiscovery.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Trail-Guide-to-the-Body-122460014447831\/?ref=ts","https:\/\/x.com\/TrailGuide2Body","https:\/\/www.instagram.com\/trailguideseries\/","https:\/\/www.youtube.com\/user\/TrailGuidetotheBody"]},{"@type":"Person","@id":"https:\/\/booksofdiscovery.com\/#\/schema\/person\/d971e660ea6b5016c6c0cde34684623f","name":"Arlene Moskowitz","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/booksofdiscovery.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/260e481b2836592f39faaa91a0adbb6ff1528b09df264ab663b7b46f22d4ce3b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/260e481b2836592f39faaa91a0adbb6ff1528b09df264ab663b7b46f22d4ce3b?s=96&d=mm&r=g","caption":"Arlene Moskowitz"},"url":"https:\/\/booksofdiscovery.com\/author\/arlene\/"}]}},"_links":{"self":[{"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/pages\/12725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/comments?post=12725"}],"version-history":[{"count":0,"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/pages\/12725\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/pages\/35"}],"wp:attachment":[{"href":"https:\/\/booksofdiscovery.com\/wp-json\/wp\/v2\/media?parent=12725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}