If you are unable to find an answer to your question, please contact us by phone (800) 775-9227, ext. 0, or email\u00a0<\/strong>info@booksofdiscovery.com<\/strong><\/a>. Our office hours are Monday through Friday, from 9:00-am to 4:00-pm (Mountain Time.)<\/strong><\/p>\n Books of Discovery Return & Credit Policy<\/u><\/strong><\/a><\/p>\n All returns require prior approval. This can now be done completely online.<\/span><\/p>\n If you placed your order online (as a consumer or a wholesale customer) you can request a return by logging into your account and going to Orders. Select \u201cStart A Return\u201d from the order you wish to return items from and follow the steps from there.<\/p>\n If you are unable to log into an account or if the order was placed another way (such as over the phone) you can request a return here<\/a><\/span>.<\/p>\n If you have a defective item or received the wrong items please contact customer service directly at\u00a0info@booksofdiscovery.com<\/a><\/span>.<\/p>\n Website orders:<\/strong> Web orders are processed during our business days, Monday \u2013 Friday. We usually ship within 1-2 business days from our warehouse in Ann Arbor, Michigan via UPS Ground, unless you pay extra. An email, with a tracking number in it, will be sent to you once the web order is shipped.<\/p>\n If you order an eTextbook, check your junk folder if you have not received an email confirmation within an hour. Your code for your eTextbook will be included in that confirmation.<\/p>\n Wholesale orders:<\/strong> Orders are processed during our business days, Monday \u2013 Friday. We usually ship within 1-2 business days from our warehouse in Ann Arbor, Michigan via UPS Ground, unless you pay extra. We will email a shipping confirmation to the email address on your account who receives shipping confirmation emails.<\/p>\n <\/a><\/p>\n Q: I\u2019m thinking about adopting one of your textbooks. How can I review your textbooks?\u00a0<\/strong><\/p>\n A: Go to here<\/a> to request review<\/strong> access.<\/p>\n Q: I require a Books of Discovery textbook for my class. How do I request a desk copy of it?<\/strong><\/p>\n A: Go to here<\/a> to request a desk<\/strong> copy.<\/p>\n At Books of Discovery, we are committed to supporting educators with the resources they need to teach effectively.<\/p>\n Verified instructors at programs may request desk copies for courses that require our title.<\/p>\n Verification requires a current syllabus or lesson plan.<\/p>\n We provide up to five complimentary print desk copies per title, per program, per calendar year for eligible instructors. This limit resets with the release of a new edition. After five print copies, additional verified instructors are eligible to receive an eBook version of the title.<\/p>\n Special circumstances? We’re happy to help. Please contact us.<\/p>\n To request a desk copy, simply complete our Desk Copy Request Form<\/a><\/p>\n Questions? Please reach out to us at \u00a0info@booksofdiscovery.com<\/a><\/span>. We\u2019re here to support you.<\/p>\n Q: How do I access my complimentary instructor tools?<\/strong><\/p>\n A: You must require a Books of Discovery textbook for your class\/program in order to access the complimentary teaching resources. A Books of Discovery employee must grant you access to these resources before you can utilize them. Go to https:\/\/booksofdiscovery.com\/my-account\/instructor-registration\/<\/a> to request access to the complimentary online teaching resources for the textbook you require.<\/p>\n Once you\u2019ve been given access, go to booksofdiscovery.com\/for-instructors<\/a>\/ and scroll down the page to select the textbook you\u2019re requiring for your class. Please make sure you are logged into your account.<\/p>\n Q: I forgot my password to log in. How do I get a new one?<\/strong><\/p>\n A: Click on \u201clogin\u201d and select \u201cReset your password?\u201d<\/p>\n Q: How do I make the images from your PowerPoint slides appear?<\/strong><\/p>\n A: For PC users,\u00a0CLICK HERE<\/strong><\/a> to view our tutorial. For MAC users, follow these instructions:<\/p>\n Q: My PowerPoint presentation won\u2019t print properly. What can I do?<\/strong><\/p>\n A: Make sure your printer setting is set for \u201cColor\u201d and not \u201cGrayscale\u201d. Even if your printer is not a color printer the setting needs to be set to \u201cColor\u201d otherwise the images from the slides will not print.<\/p>\n Q: How can I edit and customize the PowerPoint slides?<\/strong><\/p>\n A: Within most of the slides there is an area that will display \u201cText<\/em>\u201d. You may type any text you want in this area, however, you cannot change the text that is attached to the illustration itself. If you find you need more customization please consider the Image Library (if offered as part of your resources) as another option. The Image Library contains jpeg files of the illustration without any text or graphics.<\/p>\n As of June 2024, ExamView is no longer supported by its parent company Echo360. As a result, Books of Discovery test banks are only offered in PDF and Word doc files. If you previously used ExamView and have questions, please visit:<\/strong>\u00a0Echo360<\/a><\/em><\/p>\n<\/div>\n <\/a><\/p>\n Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product.\u00a0<\/b><\/span><\/p>\n Q: How do I register my book?<\/strong><\/p>\n A: If you don\u2019t already have a Books of Discovery account: A: If you already have a Books of Discovery account: **You know you\u2019re logged in when it says \u201cLogout\u201d at the top of your screen.**<\/p>\n For the Business Mastery<\/i> textbook, resources are here:\u00a0https:\/\/sohnen-moe.com\/resources\/resources-students\/<\/a><\/p>\n Q: Where do I find my redemption code for the student resources?<\/strong><\/p>\n A: You\u2019ll find the redemption code under the silver coating on the inside cover of your text book. Scratch the coating gently so as to not remove the code.<\/p>\n Q. I already have access to a Books of Discovery textbook. I need to get access to the student resources for another one. How do I do that?<\/strong><\/p>\n Q.<\/strong> I have a Books of Discovery hard copy textbook and want access to my 2-year subscription eTextbook offer. What do I do?<\/strong><\/p>\n A: When you register for the online student resources with your hard copy textbook, you will receive a special offer in your registration confirmation email to purchase a 2-year eTextbook subscription for that specific text for $10.<\/span><\/p>\n To use this coupon you must:<\/p>\n If you do not meet these requirements, you will be told the 2-year eTextbook subscription product is restricted and will be prompted to login. *This offer is not currently available for the Business Mastery<\/em> textbook<\/p>\n If you don’t get your confirmation email, please check your spam folder. If it’s not in your spam folder, you can contact our customer service department for assistance: info@booksofdiscovery.com or 800-775-9227.<\/p>\n Q: Where do I find my redemption code for eTextbook?<\/strong><\/p>\n A: After you complete the checkout on our website, you will receive a confirmation email with your eTextbook code. If you do not receive an email, please check you spam folder. If you still need assistance locating your code, please email info@booksofdiscovery.com<\/a>\u00a0to request the redemption code. Please include your Order ID number and order date.<\/p>\n Q: How do I redeem my eTextbook code?<\/strong><\/p>\n A: The first step is to create a user account with VitalSource. You can create an account here:\u00a0https:\/\/online.vitalsource.com\/user\/new<\/a>. Once you are logged in to vitalsource.com you redeem your code under the \u201cMy Account\u201d tab in the upper right. You may access your eBook on this website anywhere you have Internet access.<\/p>\n Q: Where do I find the code to access my complimentary student resources on the Books of Discovery website?<\/strong><\/p>\n A: In order to receive your student resource access code, you need to log into your VitalSource<\/a> account in a web browser, NOT<\/strong> in the VitalSource Bookshelf app. Once you redeem your eTextbook code on VitalSource.com and open your book, you will see a popup box that says, “Includes Access Code.” Follow the instructions. Again, y<\/span>ou will not get the popup if you’re in the VitalSouce Bookshelf App. Always redeem your eTextbook code on the VitalSource website first and then access the Bookshelf app after it has synced.\u00a0<\/span><\/p>\n If you miss or close the popup, you can always find your access codes by logging into VitalSource.com in a web browser and go to My Account\/Resources\/Access Codes.\u00a0<\/span><\/span><\/p>\n Q: How do I read my eBook offline?<\/strong><\/p>\n A: Please visit the\u00a0VitalSource Download Page<\/a> and select the appropriate download for your computer or tablet device. We do not recommend reading our eTextbooks on smartphones because of the detail in our many illustrations. A larger screen will give you the optimal experience.<\/p>\n **Still need assistance? Please contact VitalSource 24\/7 Tech Support at (855) 200-4146.**<\/p>\n Q: I just <\/span>purchased<\/span> the Functional Anatomy for Occupational Therapy <\/span><\/span>hard copy textbook<\/span><\/span>. <\/span>How do I access my FREE OT Guide to Goniometry & MMT eTextbook?\u00a0<\/span><\/span>\u00a0<\/span><\/strong><\/p>\n A: I already have a Books of Discovery account.<\/span><\/b>\u00a0<\/span><\/p>\n A: I need to create a Books of Discovery account.<\/span><\/b>\u00a0<\/span><\/p>\n Q: I just purchased the Functional Anatomy for Occupational Therapy eTextbook<\/span>. How do I access my FREE OT Guide to Goniometry & MMT eTextbook?\u00a0\u00a0<\/strong><\/p>\n A: I already have a Books of Discovery account.<\/span><\/b>\u00a0<\/span><\/p>\nInstructor FAQs<\/a>
\nStudent FAQs<\/a><\/h4>\nReturns<\/h3>\n
Tracking My Orders<\/h3>\n
Instructor\/Educator FAQs<\/h2>\n
Review\/desk copies<\/h4>\n
Desk Copy Policy<\/h4>\n
Instructor\/Educator teaching resources<\/h4>\n
PowerPoints<\/h4>\n
\n
\n
\n
ExamView Test Bank<\/h4>\n
<\/h2>\n
Student FAQs<\/h2>\n
Textbooks<\/h4>\n
\n1. <\/strong>While at booksofdiscovery.com, <\/strong>click on \u201cRegister<\/a>\u201d at the top of the page.
\n2. <\/strong>Choose the Student Registration button.
\n3. <\/strong>Fill in the fields, and include the code found under the silver coating on the inside front cover of your textbook.<\/p>\n
\n1. <\/strong>While at booksofdiscovery.com, <\/strong>click on login<\/a>. Enter your username or email address and password.
\n2. <\/strong>Under \u201cNeed Access to Resources for a Different Book?\u201d choose \u201cI am a Student.\u201d
\n3. <\/strong>Fill in the fields, and include the code found under the silver coating on the inside front cover of your textbook.<\/p>\n\n
\n
\n
\n
\n
\n
\n
eTextbooks<\/h4>\n
Functional Anatomy for Occupational Therapy & the OT Guide to Goniometry & MMT eTextbook<\/h4>\n
\n
\n
\n
\n
\n
\n